Category: Frequent Questions

Use the MindBody App to Sign Up for Classes

11
Feb
2021
 
Download the MindBody App for the easiest way to:
Book a class
See your waitlist status
Cancel your class
Buy a Class Package
Access your account
How Will I know if I am moved off the Waitlist
and Into the Class?
If you have been moved off the waitlist, you will receive an automatic text asking you to confirm your spot in class by responding Y or N. Please do so as quickly as possible. Be courteous to the next yogi in line!
The text will come from the following number:
(843) 396-3328
Save it in your phone as “360 Yoga Waitlist Alert!”
You can also check the MindBody App to see if you have been moved into class.
Cancelling a Class Reservation
If you cannot attend a class that you have already booked, please cancel your reservation with the Mindbody App. Cancelling with the App is easy and efficient, and it helps give another student the opportunity to take class.
** Cancellation Window **
360 Yoga Charleston allows you to cancel your class up to 4 hours prior to class time without a penalty. If you cancel your class less than four hours prior to class, or don’t show up for class, then you will be charged for that visit. If you are on an unlimited pass, then you will be charged $15.
 

Wait List Notification and Cancelling Your Reservation

29
Jan
2021
WAIT LIST NOTIFICATION
We understand that the limited class size and wait list can be frustrating! We will continue to get you notified as quickly as possible when you have been moved off the waitlist and into a class spot.
Check your email. If your name gets moved into class, you will receive an email notice.
Or, if you have the MindBody App, that is the best and easiest way to see your wait list status. Download it on your phone for signing up, cancelling, checking your status, and account information.
Also, you may text or call 843.884.3737 to ask about your status.
CANCELLING YOUR RESERVATION
Please cancel your class reservation as soon as possible. The MindBody App allows you to do this very easily. You may also call or text 843.884.3737. Failing to cancel at least 4 hours prior to class will result in
a charged visit or a $15 late cancellation or no-show fee.
This applies to everyone.